Compliance meets performance
Facilities management for many companies is inherently fragmented. Whether you manage one building or thousands, you likely work with multiple vendors and contractors, monitor and maintain an abundance of equipment and assets, and retain and report on a seemingly endless store of information—from warranties and regulations to service level agreements. With 30+ years of experience solving asset management business challenges and building a deep understanding of evolving consumer and market demands, HxGN EAM (formerly Infor EAM) helps facilities management teams overcome these complexities to meet both business and regulatory requirements. Our asset management solutions empower facilities managers to reduce costs, downtime, and risk, while increasing compliance, reliability, and customer satisfaction. In addition, HxGN EAM enables you to implement smart practices in buildings for greater efficiency and consistent safety and comfort, while complying with stringent and evolving government regulations.

Connected, comprehensive asset management
HxGN EAM is a cloud-native asset management solution with an advanced, integrated suite of modules that help proactively manage assets, asset information, and maintenance activities. It combines industry-leading asset management modules and unique features to automatically assign work orders, effectively forecast probable failure points, and automate purchasing and inventory management. HxGN EAM Facilities Edition is configured specifically for facilities management teams with 14 separate workflows, so it can meet your needs right out-of-the-box. The solution comes pre-loaded with American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) standards for equipment classifications, along with standard structures for mechanical, electrical, plumbing, and architectural systems.

EAM Facilities Edition’s capabilities include:

• Asset management: Identify, track, locate, and analyze physical assets. Facilitate metered usage measurements and automatic usage value transmission to subcomponents. Define time, material, and labor costs in cost-charging arrangements. Track asset costs and movements using an easily configured family tree that forms relationships between equipment, systems, and locations.


• Performance-based maintenance: Utilize a framework that enables administrators to make use of physical assets to realize business-specific goals. You can employ multiple asset performance management strategies to maximize profit and reduce business risk factors by using decay curve generation capabilities, real-time monitoring, analysis of asset performance, and alert management.


• Call center management: Centralize incoming maintenance requests and empower operators and customer service representatives by giving them quick access to all the information they need to handle maintenance, service, and asset management requests.
  


• Inspection management: Automatically generate corrective work orders when an inspection result exceeds preset limits.


• Space management: Leverage Open CAD functionality for an intelligent, model-based process that provides architects, engineers, and construction teams the insight and tools to efficiently plan, design, and simulate changes before they’re made.


• Alert management: Receive immediate warnings about potential problems before they disrupt production, as well as asset conditions trending outside optimum operating parameters to prevent costly and preventable breakdowns.


• Fleet management: Manage a large fleet of vehicle assets, optimize your parts inventory, track fuel expenses, and collect real-time data from your vehicles by equipping them with up-to-date technologies to ward off breakdowns before they occur, via preventative maintenance.


• Condition-based maintenance: Make the right investments in the right assets at the right time based on data-driven information to evaluate the best course of action—whether it’s best to invest in maintenance, refurbishment, or replacement for an asset. You can evaluate these investments across timeframes ranging from 1 to 25+ years in order to smooth capital expenditures over time.

The new asset management ecosystem

Promote sustainability
EAM Facilities Edition includes all the necessary capabilities to facilitate your global asset sustainability (GAS) compliance by monitoring availability, performance, quality, and energy consumption of your assets. You get a view into an asset’s true operating costs and the ability to automatically alert your maintenance and operations departments when an asset exceeds expected energy consumption. Not only can this help generate significant savings and keep utility costs low, it can even enable your company to make a social and environmental impact via controlling a building’s energy usage to meet sustainability initiatives, such as reducing CO2 emissions.

You’ll be able to more easily and effectively comply with environmental regulations, as well as reduce your company’s overall consumption of energy and other natural resources, including water, air, gas, electricity, and steam. This is because HxGN EAM Facilities Edition seamlessly integrates energy efficiency with overall asset management.

Work smarter
Don’t just improve the efficiency of your business processes; reinvent them. Instead of wasting time searching for information, you employees can be acting on information from virtually anywhere. HxGN EAM Facilities Edition is built on groundbreaking technologies that deliver new levels of usability, connectivity, and insight.
Based on the latest advances from both the consumer and enterprise worlds, these technologies have the power to change the way you do business.

Organized
Role-based dashboards and powerful personalization tools let you arrange graphs, key metrics, priority alerts, and favorite inquiries on a single screen. You’ll have one place to go for all the information you need to make better decisions, faster.

Confident
Alerts and predefined workflows deliver critical, role-based information automatically to your desktop and smartphone. Act faster with early notification of late deliveries, missed shipments, and quality failures, so you can be more proactive with your suppliers, customers, and production.

Reliable
EAM Facilities Edition provides a single, reliable source for all your reports—even when that information is drawn from multiple systems across the business. Out-of-the- box, you’ll be able to derive the benefits of powerful role-based reports and industry-specific business measures derived from our decades of working with the facilities management industry.

Social
With social collaboration capabilities, you can transform the way your company works by being able to work together on the same project or document in real time. Everyone in your organization will be able to work in communities of shared interests, collaborate more effectively, improve processes, act faster, be more productive, and get better results.

What to look for in a new EAM solution
“If it's not broke, don't fix it” is often a shortsighted and costly attitude when it comes to making asset maintenance decisions. Today's asset management solutions need to go beyond their older responsibilities of simply handling work orders; they need to help organizations become predictive instead of reactive. Ultimately, the right EAM solution can be used to optimize maintenance and turn it into a competitive advantage. If you're ready to think about a more modern system, here are some questions to ask and factors to take into account.

A world-class enterprise asset management (EAM) solution helps:

• Keep assets operating safely, efficiently and within specifications
• Reduce energy usage Increase efficiency Improve compliance
• Enhance warranty recovery
• Identify and fix issues before they become catastrophic problems